At Benlarky Toys, we prioritize transparency and clarity, offering a straightforward return and exchange policy on our website.

  1. Policy Applicability
    Applies to products from benlarkytoys.com. Third-party purchases follow their policies.
    Items must be unused, with tags, original packaging, and proof of purchase for returns.

  2. Return/Exchange Steps
    Contact support@benlarkytoys.com within 30 days, including order number and reason. Our team will guide you.

  3. Returns & Exchanges
    Defects/Errors: We cover return shipping. Contact within 30 days; refunds processed in seven days.
    Change of Mind/Sizing: You cover shipping. Refunds processed in seven days.

  4. Non-Applicability
    Exceptions will be clearly stated.

Note: Return address provided via email, no handling fees.